Terms of service

OVERVIEW
Welcome to Dr. Seren Cole! The terms "we", "us" and "our" refer to Dr. Seren Cole. Dr. Seren Cole operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Dr. Seren Cole is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing and payment information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
All products sold by Dr. Seren Cole are digital downloads. We have made every effort to provide an accurate representation of our products and services. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Dr. Seren Cole reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Dr. Seren Cole confirms acceptance. We must receive and process your payment before your order is accepted.

Your purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for your own personal use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the payment information you provide is true, correct, and complete, and that you are duly authorised to use such payment method.

SECTION 5 - DIGITAL DELIVERY
All products are delivered digitally via instant download upon payment confirmation. There is no physical shipping. You will receive an email with your download link immediately after purchase. Dr. Seren Cole is not responsible for delays caused by incorrect email addresses provided at checkout.

SECTION 6 - INTELLECTUAL PROPERTY
All content, including but not limited to workbook text, design, graphics, templates, exercises, and brand elements, is owned by Dr. Seren Cole and protected by copyright and intellectual property laws.

These Terms permit you to use the products for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, resell, or transmit any of the material without our prior written consent.

Dr. Seren Cole's names, logos, product and service names, designs, and slogans are trademarks of Dr. Seren Cole. You must not use such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We shall have no liability arising from your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain hyperlinks to third-party websites. We are not responsible for the content or accuracy of any third-party materials or websites. Complaints or questions regarding third-party products should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Dr. Seren Cole is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Dr. Seren Cole. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Dr. Seren Cole. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Dr. Seren Cole.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy. Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information in order to provide and improve the Services.

SECTION 11 - FEEDBACK
If you submit any feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and distribute such content for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to any feedback you submit, and that your feedback complies with these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to violate any laws, to infringe intellectual property rights, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits use of the Services.

You agree not to upload viruses or malicious code, reproduce or resell any portion of the Services, collect personal information of others, or interfere with the security or operation of the Services.

SECTION 14 - AGENTS
This section applies if you use any automated software or AI agent to access, use, or interact with the Services. No Agent may access the Services unless it identifies itself in all requests and operates in strict accordance with our requirements. We may limit, by technical measures, whether and how any Agent accesses the Services.

SECTION 15 - TERMINATION
We may terminate your access to the Services at any time without notice. Sections covering Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification will survive any termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, DR. SEREN COLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Dr. Seren Cole, Shopify, and their affiliates, officers, directors, employees, and agents from any losses, damages, or claims arising from your breach of these Terms, your violation of any law, or your use of the Services.

SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

SECTION 20 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Dr. Seren Cole and govern your use of the Services, superseding any prior agreements.

SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may transfer or assign these Terms without notice.

SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes. You can review the most current version of these Terms at any time on this page.

SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:

Dr. Seren Cole
dr.coleseren@gmail.com
United Kingdom